PROGRAMME

FOR YOURSELF

Critical Employability Skill Training (CREST)

Problem Solving and Decision Making

Global Mindset

Creativity and Innovation for Greater Success

Apply Emotional Intelligence at the Workplace

Effective Communication and Interpersonal Relationship

Communication and Relationship management

Effective Conflict Resolution Skills

Perform Powerful and Persuasive Presentations

Mastering Change Through Changing Mindsets

Initiative and Enterprise

Learning and Personal Development

Personal Effectiveness

Developing Strong Rapport through Communication and Interpersonal relationship

Mindset

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Action Learning Coach 101

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FOR COMPANY

Leadership & Talent Management

Managing Teams and individuals with EQ at the Workplace

Leading With Emotional Intelligence

Mindful Leadership - Leading with Questions

Leadership Skills For Senior Supervisors and New Managers

Collaborative Thinking

Coaching and Change

Manage Self

Implement Change

Support Teams

Alignment of vision and values to an organization

Forging Ties Building Bridges - Visioning Facilitated programme

Leadership and Influence

Masterclass in Leading through Change with Influencing and Persuasion

Mastering Change Through Changing Mindsets

Developing mentors and mentees

TEM first year managers

Management Skills

TEM first year managers

Communication and Relationship Management

Problem Solving and Decision Making

Communicate and Relate Effectively at the Workplace

The Art Of Workplace Negotiation

Masterclass in Leading through Change with Influence and Persuasion

Mind Mapping

Customer Experience and Service Training

Promote Going the Extra Miles (GEMS) Services

Establish Relationship For Customer Confidence (ERCC)

Service Training - Build Relationship with Customer

Deliver Service Excellence

Customer Service Professional (CSP)

Offer Customized and Personalized Service

Service Training – Lead a Service Team

Service Training – Coach a Service Team Or Individual

Service Training – Maintain Professional Image

Implement Operations For Service Excellence

Hospitality Training – Optimize Sales

Hospitality Training - Interact with Guest

Hospitality Training - Provide Safety and Security for Guest

Hospitality Training – Work Safely

Workplace Learning Practices

OJT Coaching &Shadowing for Peak Performance

Provide Workplace Safety And Security

Coaching and Change

Problem Solving Through Action Learning 101( same as Action learning 101)

Trainer, Coach & Facilitator Programme

Coaching and Change

Coaching for leadership success

Coaching and Mentoring for Business Leaders

Train the Trainer – Adult learning theories and Ethical conduct

Train the Trainer – Design and Develop Learning Content for competency based training

Train the Trainer – Facilitate Classroom Training for competency based training

Train the Trainer – Design Competency Based Assessment

Train the Trainer - Conduct Competency Based Assessment

Perform Powerful and Persuasive Presentations

Coaching the ICF Way

Process facilitation 101

Action learning Coach 101

Retail Training

Retail – Selling Product and Services

Retail - Develop / Co-develop store security policies and procedures

Retail – Apply Safety and Security

Retail – Develop Ideas for Workplace Innovation

Retail – Build Relationship with Customers

Retail – Coordinate interaction with Customers

Retail – Lead and Manage Work Teams

Retail – Promote Workplace innovation

Retail – Managing Marketing Strategies

Retail – Lead and Manage Work Teams

Retail – Manage Quality Customer Service

Retail – Manage Sales and Service Delivery

Retail – Profiling Retail Market

Retail – Provide a Safe Working Environment

Retail – Manage sales and Service Delivery

Retail – Plan and Manage Store Security

Retail – Provide a Safe Working Environment

FOR TRAINERS, COACH & FACILITATOR

Trainer, Coach & Facilitator Programme

Coaching and Change

Coaching for leadership success

Coaching and Mentoring for Business Leaders

Train the Trainer – Adult learning theories and Ethical conduct

Train the Trainer – Design and Develop Learning Content for competency based training

Train the Trainer – Facilitate Classroom Training for competency based training

Train the Trainer – Design Competency Based Assessment

Train the Trainer - Conduct Competency Based Assessment

Perform Powerful and Persuasive Presentations

Coaching the ICF Way

Process facilitation 101

Action learning Coach 101